Sales
Visual pipeline, deal tracking and forecasting so no opportunity slips through.
- Pipeline & deal stages
- Automatic follow-up reminders
- Sales forecasting & reports
Our services
CRM & Business Solutions
CRM implementation, customisation and integration for your processes.
A CRM is no longer just an address book. It is the operating system of the relationship with your customers: every call, email, offer and payment in one place, accessible to the whole team. Aven helps you choose, implement and customise the right CRM, then integrate it with telephony and email.
Why your business needs a CRM
- Stop losing leads across notebooks, chats and emails
- See the full history of every customer in seconds
- Automate repetitive work and follow-ups
- Make decisions with real reports, not gut feeling
CRM
A CRM for every department
Each team gets what it needs from the same platform.
Marketing
Email & SMS campaigns, segmentation and automations that nurture leads on autopilot.
- Email & SMS campaigns
- Audience segmentation
- Lead-nurturing automations
Call Center
Every call linked to the customer record, with scripts, routing and reporting.
- Click-to-call & VoIP integration
- Call logging & recording
- Agent performance reports
Customer Service
SMS, email, voice and social chat unified into a single conversation thread.
- Omnichannel inbox
- Ticketing & SLAs
- Faster resolution times
Human Resources
A central place for candidates, employees, onboarding and internal requests.
- Candidate & employee database
- Onboarding workflows
- Internal request tracking
Finance & Billing
Quotes, invoices and payments connected to each customer and deal.
- Quotes & invoicing
- Payment tracking
- Revenue reporting
Operations
Automations and ERP integrations that remove manual data entry across teams.
- Workflow automation
- ERP & tool integrations
- Data migration (ETL)
Core capabilities
Pipeline & Deals
Track every deal from first contact to close with clear stages and velocity.
Omnichannel Conversations
SMS, email, voice and social chat in one unified thread per customer.
Marketing Automation
Workflows, templates and conditional logic that nurture leads automatically.
Forms & Funnels
Landing pages, forms and surveys that qualify and capture leads.
Reporting & Analytics
Dashboards for sales, marketing and support with the numbers that matter.
Integrations & API
Connect email, telephony and ERPs like SAP or Odoo for seamless data flow.
Capabilities
Features that make the difference
Beyond the basics — the tools that make your team faster and your data safer.
Click-to-Call
Call any customer with one click, straight from the CRM — no misdialed numbers.
Number masking
Hide real phone numbers to protect the privacy of customers and agents.
Data encryption
Customer data protected with end-to-end encryption, at rest and in transit.
Workflow automation
Build flows that trigger actions automatically — follow-ups, tasks and alerts.
Finance & billing
Quotes, invoices and payments linked to every customer and deal.
Real-time reporting
Live dashboards that turn your data into fast decisions.
Integrations
Connects with every platform you use
Your CRM becomes the hub that unites all your tools — telephony, email, messaging and ERP.
Aven CRM
WhatsApp
Telefoni / VoIP
Email
Website & Forms
Google / Microsoft
SAP / Odoo (ERP)
+ and many more
Ready to organise your customer relationships?
Let us help you choose and set up the right CRM for your business.